Our Frequently Asked Questions
Everything you need to know about ATF Rewards, how it works, how to earn points, and how to make the most of your membership.
How much does ATF Rewards cost?
The ATF Rewards program is free for members.
Why isn't my club listed?
If your club is not participating in the program it will not be listed. We encourage you to contact your club to express your interest in using the program.
Do my points accrue if I train at multiple clubs?
Your points will accrue ONLY in your participating home club. While it is possible to have multiple club records, you can only accrue points at your home club. If your membership transfers to another club because you use that club more frequently than your original home club, you will then be eligible, from the date of transfer, to accrue visit points in your new home club, if that club is also participating in ATF Rewards!
The Program
How do I check my points?
Checking points is easy. Simply log in via the homepage – enter your name, FOB number and home club name. Check regularly because new offers will become available every month.
How do I find my FOB number?
You can find your FOB number at the back of your FOB access key.
How do I check my points if I use multiple clubs?
Each club selects the rewards they offer their members and the number of reward points required to redeem them. Local businesses can be involved in the program too so visit atfrewards.com.au regularly to check-out the latest offers at your home club.
*See terms and conditions for details.
How do I collect my rewards?
To collect your rewards simply visit your club during staffed hours.
I am having issues. Who do I contact?
If your problem is related to a reward please contact your club directly. If you have a technical problem with this website please email the help desk here.
I'm a local business, how do I get involved?
Visit your nearest club and talk to the team about the offers you would like to include in the ATF Rewards program.